We're here when you need results
We're here when you need results
Offering a full range of business support and business improvement services.
Mediation
Mediation
Mediation is an effective way of resolving disputes without the need to go to court. It involves an independent third party - a mediator - who helps both sides come to an agreement. Mediation is a flexible process that can be used to settle disputes in a whole range of situations such as: consumer disputes, workplace disputes, neighborhood disputes.
Our skilled mediators can help parties reach resolution to many types of conflicts.
Workplace Investigations
Workplace Investigations
In today's complex workplace many issues require thorough, specialized, impartial investigation.
Our trained workplace investigators can ensure that issues are investigated appropriately resulting in the most appropriate solutions.
Our experienced investigators can develop a plan to investigate many workplace issues.
Negotiation
Negotiation
Negotiation is a method by which people settle differences. It is a process where compromise or agreement is reached without resorting to argument and dispute. In any disagreement, individuals understandably aim to achieve the best possible outcome for their position
Our professional negotiators can help you get the best solution from your negotiation.
Quality Management
Quality Management
Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the business processes to achieve it.
Our Certified Quality Professionals offer training and support in Quality Management principles.
Lean / Six Sigma / 5S
Lean / Six Sigma / 5S
Lean Six Sigma combines the strategies of Lean and Six Sigma. Lean principles help to enhance value while reducing process wastes. Six Sigma focuses on reducing process variation. Together Lean and Six Sigma help to improve the efficiency and quality of the process.
Our Lean Six Sigma Black Belt level practitioners offer training and project support to launch or grow your continuous improvement journey.
Facilitation
Facilitation
Often teams struggle to reach decisions when the process owner tries to guide the meeting as well as participate in the decision making .
A facilitator guides a group to understand their common objectives and assists them to plan how to achieve these objectives; in doing so, the facilitator focuses on the process of reaching a decision, not on the content or the subject matter.
Our trained facilitators can ensure you get the most from your meetings.